Cigar Businesses: Our ONLY FocusBRANDS · LOUNGES · RETAILERS · MOBILE EVENTS

The cigar industry's leading marketing and competitive intelligence platform. Your business. Our platform.

Just like a great blend — everything working together. Reviews, pairings, drop announcements and B2B kits and AI assistant trained in your brand voice. Exclusively for the cigar industry and nobody else. We are the people who work in this community, not around it. Because your marketing should be as refined as the cigars in the humidor and as direct as your bottom line.

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47 cigar businesses scaled. 150+ compliance-first campaigns. 20+ years in the industry. 98% client retention.

cigar businesses scaled

150+

compliance-first campaigns

20+

years in the industry

98%

client retention

Too many marketing agencies don't know tobacco. We built our whole business around it.

We know the rules, they don't. FDA restrictions, state law, platform policies across Google, Meta, email and SMS. We know where every line is drawn.

That is not caution. That is how you market aggressively without getting shut down. We build marketing strategies that work because of the restrictions, not by pretending they don't exist. That is the whole game.

How we work together

One system. Three ways to use it

Your brand voice starts in TORCH and travels with you. The same voice writes your website copy, describes your e-commerce listings and shows up in the CRM when you're following up with a customer. Nothing gets reinvented at each step and nothing sounds like it came from a different vendor than the last thing you published. Manage the platform yourself, bring in our team to build the website and e-commerce store, or hand the whole operation to us. Three ways to engage, one voice underneath all of them. Get your business found, chosen, organized and rewarded.

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TORCH Subscription

Software that writes your marketing entirely in your voice.

Not a content tool. Not an AI prompt library either. It doesn't get simpler. Type in a cigar, a topic, or a launch theme — get back the review, the social post, the email, the pairing guide, or the trade show sheet, already written in your voice and already checked against tobacco ad rules. From $29/mo.

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Done for you

Website Development

You built the company. We'll build the site that sells it.

Custom-built websites and eComm Shopping pages for cigar brands, lounges and retailers. Fast everywhere, mobile optimized, age-gated by default. Ready for e-commerce when you are. Every site is developed by crew who knows what a humidor product page needs and why the buyer wants a Boveda pack at checkout.

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Done-for-you, Just for cigars

Managed Marketing

Your business has a story. We make sure the right people hear it.

Ongoing SEO, content creation, social posting and campaign management for cigar lounges, retailers, brands, distributors, mobile venues and accessory companies running on the same platform and the same compliance standards as TORCH, just executed by our team instead of yours. No learning curve, no explaining why a Meta ad will get your account suspended. We already know. That's the difference.

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Results inside this industry are not accidental. They come from knowing how cigar businesses operate and where the leverage is.

Three businesses. Three different problems. Three outcomes that changed the trajectory of each one.

Lounge

Membership doubled in 6 months

Three competitors within two miles and no way to stay in touch with members between visits. We launched a loyalty and outreach program with SMS offers, automated voicemail reminders and targeted emails to bring lapsed members back and keep active ones coming in more often. Membership doubled in 6 months. Average spend per visit climbed alongside it, since members who come back more often buy more each time they're in the room. Now the highest-rated lounge in the city at 4.9 stars with 200+ reviews.

Boutique Cigar brand

Website orders up 43%

A young brand selling through lounges and a small online subscription list, with orders trickling in and carts abandoning before checkout. No VIP program, no specials, no referral path back to the lounges already carrying their facings. We rebuilt the email funnel to recover abandoned carts, added a VIP tier with referral offers tied to those lounges and fixed the SEO so new traffic actually arrived. Orders up 43% in 90 days. Now stocked in 12 retail shops across three states.

Accessory brand

Reviews up 300%, referrals quadrupled

A specialty accessory manufacturer with almost no site traffic, no reviews and no referral activity — invisible to anyone not already looking for them by name. We rebuilt the site, gave the company a real face instead of a faceless product catalog, and added upsell and repurchase offers for existing customers. Reviews up 300%, referrals quadrupled, and quarterly sales up 25%.

They speak our language back to us.

"Our cigars were already in good lounges. Nobody outside our hometown knew we existed. CigarBox fixed the website, the email funnel, and the SEO, and the orders started moving. We picked up twelve retail accounts across three states in ninety days. That doesn't happen by accident."

Seasoned Cigar Brand Owner

"Booking private events used to be word of mouth and a lot ofpaper. CigarBox built us a site that shows what a night with the truck looks like, set up the inquiry funnel so leads stopped falling through texts and DMs and got our name in front of country clubs and corporate planners who'd never heard of us. We're booked further out than we've ever been."

Long time Lounge owner

"We had three competitors within two miles and a Google listing nobody could find. CigarBox built the loyalty program and the outreach campaigns we didn't have time to figure out ourselves. Membership doubled in six months. We're the highest-rated lounge in the city now and I didn't have to become a marketer or mortgage my house to get there."

New to the area Cigar retailer

Ready to manage your marketing the way you manage your business?

Start with TORCH for $29 a month and handle it yourself. Want the whole thing executed for you? Book a chat and we'll tell you straight what fits — the platform, the website, or the full build-out. No pitch deck, no pressure, just people who already know this industry telling you what actually works.

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